Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Hurricane Sally 9/24
Posted on: September 24, 2020

As of today (9/24) at 9 a.m., we have restored power to 90% or 46,500 customers out of the 51,000 we serve. Currently, there are approximately 600 crews assisting in...

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Boil Water Notice Lifted
Posted on: September 24, 2020

The boil notice for all Riviera Utilities customers is now lifted. Riviera Utilities considers the health and safety of our customers to be of the utmost importance....

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Hurricane Sally 9/23
Posted on: September 23, 2020

As of today (9/23) at 9PM, we have restored power to 43,000 customers affected by Hurricane Sally. We still have roughly 8,000 meters without power. This outage...

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Hurricane Sally Update
Posted on: September 23, 2020

UPDATE: We have finished restoration of Hwy 31 in Spanish Fort east of Hwy 181 along with the entire Town of Loxley. If you are in any of these areas and are still...

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Hurricane Sally 9/22
Posted on: September 22, 2020

As our restoration efforts continue we have restored power to roughly 42,000 and have about 9,000 left to go. We have had extensive damage to our system and we have...

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Hurricane Sally 9/21
Posted on: September 21, 2020

As of today (9/21/20 @ 11:00A), we have restored power to roughly 31,500 meters and have 19,000 still to go. Currently, there are approximately 400 linemen and...

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Hurricane Sally 9/21
Posted on: September 21, 2020

We continue to make steady progress with restoring service to our customers affected by Hurricane Sally. More than 40,000 customers have had service restored since...

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Hurricane Sally 9/20
Posted on: September 20, 2020

Over the past 48 hours our crews restored service to 19.6k customers. We still have a lot of work, as 21.8k remain without power. As the main lines are energized, we...

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Hurricane Sally 9/17/20
Posted on: September 17, 2020

RU crews are working to restore power to more than 42,000 meters that are currently without power, due to Hurricane Sally. Please try to stay off the roads and...

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Wastewater Update
Posted on: September 17, 2020

Heavy rainfall throughout the Riviera service territory inundated the wastewater collection and treatment system.  Riviera is currently processing wastewater at...

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2022-09-27 09:47