Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Baldwin County students selected for summer internships at four utility providers
Posted on: May 20, 2022

FOLEY, AL – Eighteen rising seniors from Baldwin County high schools will spend their summer at Daphne Utilities, Gulf Shores Utilities, North Baldwin...

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Riviera workers practice pole top and bucket truck rescues
Posted on: May 10, 2022

DAPHNE, AL. May 10, 2022 – Safety is a top priority at Riviera Utilities—a public utility company serving Eastern Shore, central, and south Baldwin...

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Riviera Utilities Provides Notice of Data Security Incident
Posted on: May 02, 2022

Foley, Alabama, May 2, 2022 – On April 26, 2022, Riviera Utilities notified specific individuals about a security incident involving our email system....

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SSO 3/2
Posted on: March 03, 2022

On Wednesday, March 2, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1000 Greentree Lane concerning a sanitary sewer...

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SSO 2/25
Posted on: February 25, 2022

On Friday, February 25, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1741 Versant Loop concerning a sanitary sewer...

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Public Notice
Posted on: February 15, 2022

Please click on the link below to view the public notice. ...

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SSO 2/13
Posted on: February 14, 2022

On Sunday, February 13, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1350 South McKenzie Street concerning a sanitary...

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AMEA honors Riviera Utilities for 40-year partnership
Posted on: December 08, 2021

The Alabama Municipal Electric Authority (AMEA) honored Riviera Utilities for its 40 ...

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Email Security Update
Posted on: November 23, 2021

We ask customers to remain on high alert while we continue to undergo our cyber security investigation procedure.  Due to heightened security measures, we have...

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Cyber Alert
Posted on: November 19, 2021

PLEASE BE AWARE – Riviera Utilities was hit with a cyber attack targeting our email systems. Thanks to our diligent customers who reported unusual email...

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2024-04-24 07:11