Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Safety Resource Center

Work Safely: Someone is Counting On You

Safety and Risk Management

Riviera Utilities employees consider safety part of the job. We strive to provide a safe work environment for our employees, the customers we serve and our community. If you have a safety related question call us at 251-943-5001.

We also offer free electrical and gas safety training for schools, fire departments or group meetings. You can schedule the training by contacting us at the number listed above.

Call Before You Dig

If you are planning to dig, you are required by Alabama Law to notify AL811 to avoid damage to underground utilities. The call and service is free. They can be reached at 811 or at www.al811.com.

Riviera Utilities is a proud member of the following safety associations:

Mobile Chapter, American Society of Safety Engineers
www.asse.org

National Safety Council
www.nsc.org

American Public Power Association
www.publicpower.org

Tennessee Valley Public Power Association
www.tvppa.com


Hurricane Safety Electric Safety Gas & Pipeline Safety Carbon Monoxide Safety Water Safety
2024-12-07 10:41