Riviera Utilities Appliance Service Storefront at 546 N. Poplar Street in Foley, Alabama. We're open from 8 a.m. to 5 p.m. Monday through Friday.

Yes. GenerLink® connects a portable generator directly to your home’s wiring, allowing it to supply power during an outage. Instead of running extension cords or installing a transfer switch, GenerLink® provides a simple and safe solution for backup power.

Your generator should be sized to run the largest appliances you may need during an outage. Smaller devices can be used one at a time by switching them on and off as needed. GenerLink is designed to connect to either a 30-amp or 50-amp generator outlet, depending on the model selected. For safety reasons, GenerLink® will automatically disconnect if electrical output exceeds 40 amps.Click here for a list of compatible generators.

The GenerLink® is installed behind an electric meter in typically less than 30 minutes. It provides a pathway for generator power to connect to the entire breaker panel of the home, allowing you to choose which appliances to run directly from the panel. In contrast, traditional transfer switches usually limit you to 6-8 circuits and may require home rewiring.

Yes. We recommend testing the GenerLink with a portable generator at least twice a year to ensure it functions properly.

GenerLink® is equipped with a 30 amp or 40 amp GenerLok™ cord. The 40-amp GenerLink™ cord GenerLok® will need a 50-amp (L14-50) outlet on the generator. Move your generator into position to be connected to GenerLink™. Using the GenerLok™ power cord, insert the four-blade plug on the connecting cord into the outlet on the generator. Plug the GenerLok™ power cord into GenerLink™ by locating the “thumb guide” on the GenerLok™ connector. Align the “thumb guide” with the front of the GenerLink™ receptacle. Insert the connector; there will be a snapping sound when the connector locks in place.

GenerLink® is designed to function as an interconnection device and serves to connect your generator to your home. There is no risk of damage to your appliances created by the GenerLink™ device. You should exercise care when selecting your generator to ensure you are buying a high quality generator.

Yes. The unit must be uninstalled and reinstalled by a licensed electrician or Riviera Utilities. If you’re switching to a new utility company, please reach out to our customer service department for further assistance.

Your generator should have a circuit breaker that will activate in the event of an overload. If it does not have this feature, it is not suitable for use with GenerLink®. If the generator’s circuit breaker trips, turn off all the household circuit breakers in your breaker panel, reset the circuit breaker on the generator, and restart the generator. Please refer to your generator owner’s manual for complete instructions on the safe operation of your generator.

There are three indicator lights on GenerLink®, one green, one yellow, and one red.

• When the green light is illuminated, this represents a normal condition where utility power is present. When your utility has restored power you can de-energize and disconnect your generator from GenerLink®.
• When the yellow light is illuminated, this indicates that the household load is greater than 30 amps or 40 amps. It is normal for the yellow status light to be illuminated while utility power is present. The load must be reduced by turning off circuit breakers before the Trifecta unit can be operated with a generator.
• If the red light is illuminated at any time or in conjunction with the green light, there is a potential problem and you should have the unit serviced immediately. (Refer to the Terms and Conditions for service instructions)