Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Residential & Commercial

Electric Service

Connect Service Disconnect Service

Electric Service

From its modest beginning in 1916, Riviera Utilities has grown immensely. Today, the Riviera Utilities electric department serves Daphne, Spanish Fort, Point Clear, Loxley, Silverhill, Summerdale, Foley, Elberta, Lillian, Bon Secour, Magnolia Springs, and West Perdido Beach with electrical power, accounting for approximately 52,650 customers. The electrical infrastructure includes 100 miles of transmission lines, 826 miles of overhead distribution lines, 486 miles of underground distribution service, and 21 substations.

Riviera Utilities has constructed new substations in Daphne, Fairhope, and Spanish Fort, and completed modifications to substations in other parts of the service territory. As the utility moves forward, better reliability, redundancy, and recoverability of the system will be a key focus. The utility maintains and operates the electrical system from its offices in Foley and Daphne.

Electric Service Rates

Riviera Utilities company rates can be found below in PDF format. In order to view these files you must have a free PDF viewer such as Adobe® Acrobat®. Once you are able to view PDFs, select the links below for rate information.

Athletic Field ServiceTraffic Signal ServiceResidential ServiceSingle-Phase or Three-Phase General ServicePublic Highway Lighting-SpecialUnmetered Outdoor Lighting ServiceUnmetered Decorative Lighting ServicePublic Street and Highway LightingEnergy Cost AjustmentElectric Vehicle Charging Level III - DC FastCustomer Renewable Generation Rate RiderElectric Vehicle Charging Level II

Power Savings Tips

There are a number of ways to save money on your power bill. Below are a few suggestions to help you conserve power.



1

Experiment with raising your usual thermostat setting in summer because every degree raised will save you between 5% to 10% of your cooling cost.

2

Dry clothes on a clothesline if you want to save between 2% and 4% on your yearly bill.

3

Replace your central air conditioning unit with high efficiency equipment to save between 14% and 40% on your annual cooling cost.

4

Replace your old electric resistance heat system with a heat pump to cut your annual heating costs by as much as 50%.




View More Money Saving Tips
VIew All Money Saving Utility Tips

Vegetation Management

Specific questions may be directed to the Vegetation Management Department at 251-943-5001.

Riviera Utilities goal is to provide safe and reliable utility service to our customers and the communities we serve. These services are supplied through a well-maintained delivery system. An integral part of that system is our Vegetation Management program. Trees and vegetation play an important role in our daily lives and the beauty of our communities. If left alone near utilities, they can create hazardous situations and cause major service interruptions. Riviera Utilities' Vegetation Management Department manages over 1000 miles of electric, natural gas, water, wastewater, and broadband right-of-ways and 90 properties associated with those utilities.

In an effort to improve safety, reliability, and accessibility, we have adopted a Vegetation Management Policy to clear and maintain "safety maintenance zones" around all Riviera Utilities' equipment. Our program is based on industry-wide best management practices and is supported by years of research from leading vegetation management experts and arboricultural organizations. The plan includes various combinations of tree pruning, tree removals, brush cutting, mowing, and herbicide application. At Riviera Utilities, we are proud to serve South Baldwin County and look forward to delivering you safe and reliable utility service for years to come.

Vegetation Management FAQ’s

Download the Policy PDF

Vegetation Map

Vegetation Management Frequently Asked Questions


Why does Riviera Utilities have a Vegetation Management Department?
Why does Riviera Utilities manage vegetation?
How does Riviera Utilities manage vegetation?
What is integrated vegetation management (IVM)?
Who decides if trees shall be pruned or removed?
Can customers prune their own trees?
Does Riviera Utilities prune trees for street or security lights?
Is there a cost associated with tree pruning?
Does Riviera Utilities use herbicides to control vegetation?
Who is responsible for cleaning up the debris generated from tree pruning?

Construction Specifications

Riviera Utilities construction specifications can be found below in PDF format. In order to view these files you must have a free PDF viewer such as Adobe® Acrobat®. Once you are able to view PDFs, select the links below for specifications.


Mobile Home ServiceOverhead Permanent ServiceOverhead Temporary ServiceUnderground Single Phase Permanent ServiceUnderground Temporary Service
2024-03-19 01:29