Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000
 

Newsroom

Riviera Utilities Earns 2026 Tree Line USA Recognition from Arbor Day Foundation
Posted on: April 15, 2026

Foley, AL — The Arbor Day Foundation recognized Riviera Utilities as a 2026 Tree Line USA for its commitment to balancing the delivery of reliable electricity...

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Riviera to send 10 electric lineworkers to 'Light Up Navajo'
Posted on: April 14, 2026

Foley, Ala. — Riviera Utilities will once again send a team of electric lineworkers to the Navajo Nation as part of the Light Up Navajo initiative, a...

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Riviera Utilities, YMCA of South Alabama and Local Partners Refresh Daphne Playground
Posted on: March 03, 2026

Tip: swipe/scroll the gallery, or click any photo to enlarge. ...

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Riviera Utilities Preparing to Launch New Customer App and Online Portal
Posted on: February 23, 2026

Baldwin County, AL — Riviera Utilities is preparing to launch a new customer app and upgraded online portal designed to make managing utility services easier,...

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Auto-Draft Update Notice for Select Riviera Utilities Customers
Posted on: January 16, 2026

Some Riviera Utilities customers may have recently received a phone call, letter, or email from us regarding an update to their auto-draft payment information. ...

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Local utilities, municipalities form Baldwin County Safety Alliance
Posted on: October 29, 2025

Baldwin County, AL — Safety representatives from Baldwin County's growing municipalities are now meeting quarterly to share resources, training...

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SSO 10/20
Posted on: October 21, 2025

Foley, AL – On Monday, October 20, 2025, the Utilities Board of the City of Foley responded to a sanitary sewer overflow (SSO) that occurred after a...

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How to read your Riviera Utilities bill
Posted on: September 30, 2025

Want to take the mystery out of your utility bill? ...

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Riviera to host Public Power + Public Natural Gas Events
Posted on: September 23, 2025

Foley and Daphne, Ala. — Public utilities across the country provide not-for-profit, locally operated services that fuel everyday life and community growth. At...

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SSO 8/23
Posted on: August 24, 2025

(Foley, AL.) - On Saturday, August 23, 2025, the Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) due to equipment failure caused by...

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2026-04-27 11:30