Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000
 

Newsroom

SSO 10/4
Posted on: October 05, 2026

Foley, AL – On Sunday, October 4, 2026, Riviera Utilities responded to a sanitary sewer overflow (SSO) that occurred from a manhole adjacent to the...

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Riviera Celebrates 110 Years With Customer Appreciation Events, Interactive History Experience
Posted on: October 02, 2026

FOLEY, Ala. — Riviera Utilities is celebrating 110 years of serving Baldwin County with two customer appreciation events and the launch of a new interactive...

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Riviera Utilities President & CEO Brian Skelton announces retirement
Posted on: September 25, 2026

FOLEY, Ala. — Riviera Utilities President and Chief Executive Officer, Brian Skelton, has announced his plans to retire at the end of November, concluding a...

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Riviera to host Dedication & Commissioning Ceremony for The Schreiber Water Treatment Facility
Posted on: September 21, 2026

Contact: Lily Jackson, Communications Coordinator ...

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SSO 8/29/2026
Posted on: August 30, 2026

Foley, Alabama – On Saturday, August 29, 2026, Riviera Utilities responded to a sanitary sewer overflow (SSO) that occurred from a manhole adjacent to the...

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Baldwin County cities, utilities to 'Glow Green' for 811 Week
Posted on: August 11, 2026

There are holidays for practically everything now — National Popcorn Day, National Talk Like a Pirate Day, National Bad Poetry Day, and more. Not many of those...

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The Dispatch: July 2026
Posted on: July 07, 2026

A Look Inside Riviera's Operations Center ...

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SSO 7/27
Posted on: June 29, 2026

Foley, Ala. – On Saturday, June 27, 2026, Riviera Utilities responded to a sanitary sewer overflow (SSO) after a contractor not affiliated with Riviera...

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Important Notice: System Maintenance (June 26-27)
Posted on: June 25, 2026

Beginning 11:30 a.m. on June 26, Riviera Utilities' online operations, including our mobile app, will pause for an extended system maintenance window. Our...

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Riviera Utilities Releases 2026 Consumer Confidence Report
Posted on: June 10, 2026

Riviera Utilities is proud to announce the release of its 2026 Consumer Confidence Report, providing customers with a comprehensive overview of the quality and...

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2026-10-06 07:24