Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Important Notice: System Maintenance (June 26-27)
Posted on: June 25, 2026

Beginning 11:30 a.m. on June 26, Riviera Utilities' online operations, including our mobile app, will pause for an extended system maintenance window. Our...

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Riviera Utilities Releases 2026 Consumer Confidence Report
Posted on: June 10, 2026

Riviera Utilities is proud to announce the release of its 2026 Consumer Confidence Report, providing customers with a comprehensive overview of the quality and...

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Severe Storm Preparedness Sessions Are Back for 2026
Posted on: June 01, 2026

Last year, we had the privilege of hosting more than 10 Severe Storm Preparedness Sessions across our service area — in living rooms, businesses, community...

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Check out the 2026-2027 Severe Storm Preparedness Guide
Posted on: June 01, 2026

Riviera Customers,  ...

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Riviera Utilities to Host 'Stay in the Game: Hydration All-Stars' Event for National Drinking Water Week
Posted on: May 01, 2026

Foley, Ala. (May 2026) — Riviera Utilities is stepping up to the plate this National Drinking Water Week with a community-wide celebration at the ballpark. The...

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Important Announcement From Riviera Utilities
Posted on: April 19, 2026

Dear valued customer, ...

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Riviera Utilities Earns 2026 Tree Line USA Recognition from Arbor Day Foundation
Posted on: April 15, 2026

Foley, AL — The Arbor Day Foundation recognized Riviera Utilities as a 2026 Tree Line USA for its commitment to balancing the delivery of reliable electricity...

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Riviera to send 10 electric lineworkers to 'Light Up Navajo'
Posted on: April 14, 2026

Foley, Ala. — Riviera Utilities will once again send a team of electric lineworkers to the Navajo Nation as part of the Light Up Navajo initiative, a...

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Riviera Utilities, YMCA of South Alabama and Local Partners Refresh Daphne Playground
Posted on: March 03, 2026

Tip: swipe/scroll the gallery, or click any photo to enlarge. ...

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Riviera Utilities Preparing to Launch New Customer App and Online Portal
Posted on: February 23, 2026

Baldwin County, AL — Riviera Utilities is preparing to launch a new customer app and upgraded online portal designed to make managing utility services easier,...

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2026-06-27 07:45