Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

SSO 7/23
Posted on: July 23, 2021

7-23-2021 – Wolf Creek WWTP experienced a complete power loss during a thunderstorm on July 23, 2021. The automatic transfer switch did not engage. Therefore,...

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Emergency Broadband Benefit Program
Posted on: July 22, 2021

Riviera Utilities is happy to announce that we can now sign up customers for the Emergency Broadband Benefit Program (EBB). This is a temporary FCC Program to help...

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SSO 7/16
Posted on: July 16, 2021

7-16-2021 – Four (4) Sanitary Sewer Overflows ...

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Summer Water Conservation
Posted on: May 28, 2021

As summer approaches and demand for water increases, Riviera Utilities would like to remind everyone to conserve water. Ways to conserve include: ...

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Power Fluctuations/Outages
Posted on: May 24, 2021

The power fluctuations and brief outages seen this morning around 12 a.m. were the result of a flashover on a transmission line serving much of Baldwin County. The...

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2021 Scholarship Winners
Posted on: March 26, 2021

Forty (40) high school seniors will enroll in a four-year college/university, community college, ...

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Summer Energy Internship
Posted on: March 17, 2021

We are excited to announce that we are going to be hiring interns this summer. Are you a high school junior with a desire to learn about a career in the utility...

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Hurricane Zeta
Posted on: October 28, 2020

Riviera Utilities is monitoring and preparing for the potential impact of Hurricane Zeta. All utility employees are fully prepared, secured and on standby. Our...

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Hurricane Sally 9/26
Posted on: September 26, 2020

Our crews, with the help of hundreds of others, have restored power to 99% of the customers on our system.  We still have hundreds of people out working to get...

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Hurricane Sally 9/25
Posted on: September 25, 2020

As of Wednesday (9/25/20 @ 9A), we have restored power to 97% of our customers this morning (we served 51,000). We have roughly 1,200 meters still without power....

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2022-09-27 10:30