Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Maintenance

Important Notice: System Maintenance (June 26-27)

 

Beginning 11:30 a.m. on June 26, Riviera Utilities' online operations, including our mobile app, will pause for an extended system maintenance window. Our offices will be closed to the public, and we will not be able to receive payments. Our team expects this process to last through mid-day Saturday, June 27th. We will update this post as soon as we are operating normally. In case of a service interruption, please call 251-943-4999 or text "OUT" to report. Thank you in advance for your patience as we work through these updates. Have a fantastic weekend!

 

 

 

 

 

2026-06-26 02:19