Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Riviera Utilities to roll out automated RU Text Outage System, RU ALERTS
Posted on: September 25, 2023

Beginning October 2023, Riviera Utilities will be introducing the RU Text Outage System and RU ALERTS to better communicate with our customers.  ...

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SSO 9/19
Posted on: September 20, 2023

(Foley, AL.) – On Tuesday, September 19, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) at the OWA Lift...

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SSOs 9/2
Posted on: September 02, 2023

(Foley, AL.) – On Saturday, September 2, 2023, The Utilities Board of the City of Foley experienced sanitary sewer overflows (SSOs) at three locations....

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Riviera Utilities sends mutual aid crews to Florida in response to Hurricane Idalia
Posted on: August 29, 2023

Riviera Utilities sent 21 crew members to Florida to assist in mutual aid efforts post-Hurricane Idalia. Our crews departed for Gainesville, Florida, on Tuesday,...

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Riviera Utilities sends mutual aid crews to Florida in response to Hurricane Idalia
Posted on: August 29, 2023

Riviera Utilities sent 21 crew members to Florida to assist in mutual aid efforts post-Hurricane Idalia. Our crews departed for Gainesville, Florida, on Tuesday,...

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SSO 6/30
Posted on: June 30, 2023

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SSO 6/20
Posted on: June 20, 2023

The Utilities Board of the City of Foley Issues Public Notices on Sewage Spills: ...

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Riviera Utilities awarded four major industry awards for safety, reliability, and education
Posted on: June 12, 2023

Foley, AL. — There has been plenty to celebrate so far this year at Riviera Utilities. Their commitment to providing safe, reliable utility services and...

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SSO 6/2
Posted on: June 02, 2023

The Utilities Board of the City of Foley Issues Public Notice on Sewage Spill: ...

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Riviera, four Baldwin Co. utilities welcome 29 summer interns
Posted on: May 11, 2023

Baldwin County, AL. — Twenty-nine rising Baldwin County high school seniors will join Daphne Utilities, Gulf Shores Utilities, North Baldwin Utilities, Riviera...

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2023-12-03 09:22