Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Residential & Commercial

Internet & Cable TV Services

Internet & Cable TV Services

Riviera Utilities provides reliable High Speed Internet Service to meet your home and business needs in the following areas: Foley, Elberta, Bon Secour, Summerdale, Lillian, and Magnolia Springs.

To request service, please call 251-943-5001 and ask to speak to a customer service representative, or stop by Riviera offices at 413 E. Laurel Avenue in Foley. One of our customer service representatives will gladly answer your questions and complete your application for service.

Internet Service

  • 100Mbps Download/20Mbps Upload for $49.95 per month
  • 100Mbps Download/20Mbps Upload with WiFi Modem for $54.95 per month
  • 300Mbps Download/30Mbps Upload for $59.95 per month
  • 300Mbps Download/30Mbps Upload with WiFi for $64.95 per month

* Modems or wireless gateways will be supplied with each package at no cost.
* A $10.00 bundled discount will apply to customers who subscribe to any video package. The bundle discount will not apply to Bulk and Business subscribers.

Commercial Internet Service Tier 1Commercial Internet Service Tier 2 Residential Internet Service Tier 1Residential Internet Service Tier 2

Fiber Internet Service

Riviera Utilities now offers fiber internet service to the home in select neighborhoods in Foley, Elberta, and Lillian. Please call Customer Service at 251-943-5001 for more information.






Fiber Residential Service Tier 1Fiber Residential Service Tier 2Fiber Commercial Service Tier 1Fiber Commercial Service Tier 2

Frequently Asked Questions


How do I locate default Username and Password?
How do I delete my data from the RU Broadband App?

Cable Service

Attention Cable Customers!!

Riviera Utilities cable service is transitioning to all-digital, beginning September 1. This will ensure more high-definition (HD) content and better picture quality. On August 1, the following analog channels will be removed: 2,3,4,5,6,8,9,10,11,12,14,15. Customers who have switched to digital will see no changes in their lineup, however, customers who have not received a convertor box must either get a box to keep the same channel lineup or reprogram their television.

To avoid a service interruption on September 1, all cable customers should contact Riviera Utilities Customer Service at 251-943-5001 and schedule an appointment for digital installation as soon as possible. Customers may also pick up the necessary equipment for easy self-installation.

Since 1982 Riviera Utilities has provided cable television services for Foley, Elberta, Summerdale, Magnolia Springs, and Bon Secour.

Today, you are on the way to getting incredible home entertainment programming in the comfort and privacy of your home. Riviera Utilities installed a Hybrid Fiber Coax (HFC) system to improve reception and channel programming. Get access to the channels you want with one of our packages at a competitive price.

Riviera Utilities Cable programming packages are varied and include packages containing from 44 channels up to 206 channels. You can choose the package that suits you best at the price you can afford. The Riviera Cable line-up includes movies, children's programs, local and national programs, the best sports programs, news, weather, and much more. 

 

Cable Rates

Riviera Utilities cable rates can be found below in PDF format. In order to view these files you must have a free PDF viewer such as Adobe™ Acrobat™. Once you are able to view PDFs, select the links below for rate information.

Residential ServiceGeneral Service-CommercialGeneral Service-Hotel/Multiple ApartmentsGeneral Service-Restaurant /LoungeResidential Digital Basic ServiceDigital Premium ServiceDigital Access ServiceCable Service Regulations

Cable Packages

Riviera Utilities cable packages can be found below in PDF format. In order to view these files you must have a free PDF viewer such as Adobe™ Acrobat™. Once you are able to view PDFs, select the links below for rate information.

2022 Cable Packages and Channel Guide

HD/DVR Frequently Asked Questions


What can I do with a Digital Video Recorder (DVR)?
How easy is it to use a DVR?
How many hours of TV can I record?
How long can I keep my recordings?
What are the advantages of having a dual-tuner DVR?
What equipment do I need to get started?
Can I record Pay-Per-View programs?
Can I watch a program while I am recording another?
Can I receive and record programs in high-definition with my DVR?
On occasion, a recording starts a minute or two after the program has begun. Why?

Digital Cable Frequently Asked Questions


Why don't you offer the channels I want?
What is this new Digital Service thing about?
What is the difference between digital cable and what I'm getting now?
Will it cost me to upgrade to Digital Catv?
Can't you just flip a switch to turn on my Cable Television?
How much does it cost to add Digital Service on a second set when I already have Digital service on one set?
What if I have no video, a snowy picture, or cannot tune to any of the digital channels.
2024-07-25 06:29