Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Public Notice
Posted on: February 15, 2022

Please click on the link below to view the public notice. ...

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SSO 2/13
Posted on: February 14, 2022

On Sunday, February 13, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1350 South McKenzie Street concerning a sanitary...

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AMEA honors Riviera Utilities for 40-year partnership
Posted on: December 08, 2021

The Alabama Municipal Electric Authority (AMEA) honored Riviera Utilities for its 40 ...

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Email Security Update
Posted on: November 23, 2021

We ask customers to remain on high alert while we continue to undergo our cyber security investigation procedure.  Due to heightened security measures, we have...

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Cyber Alert
Posted on: November 19, 2021

PLEASE BE AWARE – Riviera Utilities was hit with a cyber attack targeting our email systems. Thanks to our diligent customers who reported unusual email...

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AMEA/RU 2022 Scholarship
Posted on: October 14, 2021

Will you be graduating from high school in the spring of 2022? Do you receive your electricity from a public ...

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Paper Bills Delayed
Posted on: September 22, 2021

Our bill printing vendor has made us aware of an issue affecting Riviera customers that receive their bill by mail. Due to a prolonged labor shortage, they have...

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Stan Mahoney Youth Fishing Tournament
Posted on: August 26, 2021

Join us for the Stan Mahoney Youth Fishing Tournament.  ...

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Internet Upgrades
Posted on: August 24, 2021

Riviera Utilities is excited to announce new and upgraded internet packages. ...

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SSO 7/29
Posted on: July 30, 2021

At approximately 10:45AM on 7/29/21, a contractor, who was directional drilling a cable service, drilled through a sanitary sewer force main near the intersection of...

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2024-09-12 04:17