Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

SSO 8/25
Posted on: August 25, 2020

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) August 25, 2020, on Underwood Road (CR24) just west of US 59 and just east of Abacus Drive. The SSO...

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AMEA Salutes Alabama's Linemen
Posted on: June 01, 2020

Without them, we’d be sitting in the dark, freezing cold or unbearably hot. We wouldn’t be able ...

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COVID-19 Energy Credit
Posted on: May 27, 2020

Riviera Utilities understands that COVID-19 has impacted many of our customers and we want to assure you that we’re here to help. ...

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RU Water Saving Tips
Posted on: May 15, 2020

Riviera Utilities commends the hardworking men and women who help ensure that tap water is “There When You Need It!” ...

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APGA Congratulates Riviera Utilities for Operational Excellence
Posted on: May 12, 2020

The American Public Gas Association (APGA) presented Riviera Utilities with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in...

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RIVIERA UTILITIES RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER
Posted on: April 07, 2020

Riviera Utilities has earned the Reliable Public Power Provider (RP3)® Diamond designation, which is the highest designation level, from the American Public...

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RIVIERA UTILITIES RECOGNIZED FOR RELIABLE ELECTRIC SERVICE TO THE COMMUNITY
Posted on: April 01, 2020

Riviera Utilities has received national recognition for achieving exceptional electric reliability in 2019. The recognition comes from the American Public Power...

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COVID-19 Update
Posted on: March 23, 2020

Riviera Utilities considers the safety of our customers and employees of the utmost importance. As we navigate these uncertain times, we want to assure you that we...

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COVID-19 Info
Posted on: March 17, 2020

Riviera Utilities considers the safety of our customers and employees of the utmost importance. As we navigate these uncertain times, we want to assure you that we...

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SSO 01/18
Posted on: January 18, 2020

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on Friday, January 17, 2020 at approximately 9:00PM at the Yard Pump Station at the Wolf Creek WWTP...

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2024-04-26 03:47