Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 8/21


On Sunday, August 21, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1000 Greentree Lane concerning a sanitary sewer overflow (SSO).

The overflow occurred as a result of a failure of a power outage at the WWTP, which resulted in an overflow from the headworks facility. The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We are urging the public to use caution in this area.

  • The SSO happened at headworks facility at the WWTP. Influent sewer overflowed the headworks and flowed into Wolf Creek.
  • Personnel observed the SSO at 12:45 pm, August 21, 2022.
  • Plant influent and effluent flow data along with visual observation by a WWTP operator indicates approximately 15,000 gallons overflowed the headworks and entered Wolf Creek.
  • The SSO was stopped at 1:15 pm and the area was cleaned and disinfected.

We urge residents to exercise caution using these bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding the SSO, please call us at (251) 943-5001.

2022-12-03 01:33