Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 8/27


The Utilities Board of the City of Foley experienced multiple sanitary sewer overflows (SSOs) on Thursday of this week. The sanitary sewer system was hydraulically overloaded as a result of approximately 4-inches of rain in a 6-hour period in addition to previous rainfall totals.

The location of the SSOs and the potentially affected water bodies are listed below:

Pebble Creek Lift Station – located at the end of Melbourne Court in the Pebble Creek Subdivision (Bon Secour River).

North Alston Street – between Section Avenue and Carnation Avenue (Wolf Creek).

County Road 20 – just west of Hwy 59 (Bon Secour River).

Azalea Lift Station – at the intersection of West Azalea Avenue and South Pine Street (Bon Secour River).

The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We urge residents to exercise caution using these bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding these SSOs, please call us at (251) 943-5001.

2022-12-03 01:31