Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera cable going all-digital Sept. 1


Attention Cable Customers!! Riviera Utilities cable service is transitioning to all-digital, beginning September 1. This will ensure more high-definition (HD) content and better picture quality. On August 1, the following analog channels will be removed: 2,3,4,5,6,8,9,10,11,12,14,15. Customers who have switched to digital will see no changes in their lineup, however, customers who have not received a convertor box must either get a box to keep the same channel lineup or reprogram their television.

To avoid a service interruption on September 1, all cable customers should contact Riviera Utilities Customer Service at 251-943-5001 and schedule an appointment for digital installation as soon as possible. Customers may also pick up the necessary equipment for easy self-installation.

 

2022-09-27 10:05