Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

APGA Congratulates Riviera Utilities for Operational Excellence
Posted on: May 12, 2020

The American Public Gas Association (APGA) presented Riviera Utilities with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in...

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RIVIERA UTILITIES RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER
Posted on: April 07, 2020

Riviera Utilities has earned the Reliable Public Power Provider (RP3)® Diamond designation, which is the highest designation level, from the American Public...

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RIVIERA UTILITIES RECOGNIZED FOR RELIABLE ELECTRIC SERVICE TO THE COMMUNITY
Posted on: April 01, 2020

Riviera Utilities has received national recognition for achieving exceptional electric reliability in 2019. The recognition comes from the American Public Power...

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COVID-19 Update
Posted on: March 23, 2020

Riviera Utilities considers the safety of our customers and employees of the utmost importance. As we navigate these uncertain times, we want to assure you that we...

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COVID-19 Info
Posted on: March 17, 2020

Riviera Utilities considers the safety of our customers and employees of the utmost importance. As we navigate these uncertain times, we want to assure you that we...

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SSO 01/18
Posted on: January 18, 2020

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on Friday, January 17, 2020 at approximately 9:00PM at the Yard Pump Station at the Wolf Creek WWTP...

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Alabama 811 Changes
Posted on: December 30, 2019

On June 6, 2019, Governor Kay Ivey signed the Senate Bill 315, which updated the Alabama Underground Damage Prevention Law.  The purpose of the Underground...

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SSO 11/14
Posted on: November 14, 2019

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) afternoon at approximately 1:00PM at a sanitary sewer manhole south of the South Baldwin Regional...

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SSO 10/14
Posted on: October 15, 2019

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on October 14 at the Wolf Creek WWTP. The clarifier experienced a hydraulic overload during a rain...

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SSO 9/24
Posted on: September 24, 2019

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) event at the Pebble Creek Lift station site. We were performing a rehab project on the valve...

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2022-12-03 01:19