Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSOs 9/2


(Foley, AL.) – On Saturday, September 2, 2023, The Utilities Board of the City of Foley experienced sanitary sewer overflows (SSOs) at three locations. The Foley area received approximately seven (7) inches of rain within a four (4) hour period. The flash flooding resulted in inflow/infiltration into the sanitary sewer system, which overwhelmed the sewer system and caused these SSOs. Below is a summary of the SSO locations and the estimated SSO amounts.

1.     CR20 at SR 59 (19581 County Road 20)

a.     Volume: Between 1,000 and 10,000 gallons.

b.     Destination: Overflow to drainage ditch which ultimately connects to Bon Secour River.

2.     ROHR Lift Station (321 Airport Road)

a.     Volume: Between 1,000 and 10,000 gallons.

b.     Destination: Overflow to drainage ditch that ultimately connects to Magnolia River.

3.     Pebble Creek Lift Station (1102 Melbourne Court)

a.     Volume: Between 10,000 and 25,000 gallons

b.     Destination: Overflow to Bon Secour River

 

The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We urge residents to exercise caution using these associated bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding these SSOs, please call us at (251) 943-5001.

2024-12-07 09:04