Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera natural gas utility receives national award


Foley, AL – June 1, 2022 – Riviera Utilities was recently awarded the American Public Gas Association’s (APGA) prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.

“Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable distribution pipeline system,” a statement from the APGA read. “To accomplish this mission, a forward thinking natural gas utility constantly strives to improve its operating capabilities, overcome challenges and adapt to its changing environment.”

Out of approximately 750 APGA members, Riviera Utilities was selected for the SOAR Silver level by its peers on the APGA Operations and Safety Committee. The selection was based on demonstrated excellence in four areas -- system integrity, system improvement, employee safety, and workforce development.

“Riviera Utilities was highly rated in all four areas that are required of SOAR,” APGA President and CEO Dave Schryver said. “Riviera consistently demonstrates a commitment to providing natural gas safely and efficiently to all those in their community and as such, serves as a model for all other natural gas utilities in the country. APGA is proud to recognize one of our public utility partners and is confident in their continued success.”

Riviera was one of 14 SOAR recipients recognized in 2022, joining the 43 previous award recipients.

“We are extremely proud of our natural gas professionals,” Tom DeBell, Riviera Utilities CEO said, “and we congratulate them for being recognized nationally for continued excellence. This level of efficiency, safety and quality of service makes life better for all of our Riviera customers.”

Riviera Natural Gas Utility Receives National Award
2024-03-28 04:55