Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Green Lights, Safe Sites: Local Cities Glow Green to Promote 811 Day Awareness


BALDWIN COUNTY, AL — Every year on August 11 (8/11), utilities and cities across the country unite to spread a simple but powerful message: Call 811 before you dig. Whether you're a homeowner planting a tree or a contractor breaking ground, contacting Alabama 811 first can prevent costly damage, project delays, and serious safety hazards.

This year, Riviera Utilities, Daphne Utilities, Baldwin EMC, and the Cities of Foley, Daphne, Fairhope, and Spanish Fort are partnering once again to bring attention to this vital service. As part of the effort, landmarks and city buildings across Baldwin County will "Glow Green" from August 8 – 11 in a vibrant show of support and awareness.

Locals and travelers alike are encouraged to visit the following green-lit locations after sundown:

Foley – Pedestrian Bridge
Foley – Fountain at John B. Foley Park Daphne Utilities – Main Office
Baldwin EMC Offices

City of Daphne – City Hall
City of Spanish Fort – City Hall
City of Fairhope – Gaston Plaza

For more information about safe digging and to submit a locate request, visit al811.com.

Riviera Utilities is a public utility company serving the Eastern Shore, central, and south Baldwin County communities. For media requests or more information about Riviera, please email communications@rivierautilities.com.

View PDF Document

2025-10-05 08:11