Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Steps to Take in an Outage

Before a Storm

  • Listen to the radio or watch television for forecasts and possible warnings. Have a battery-operated radio on hand.
  • Bring in or tie down loose outdoor objects.
  • Prepare your house. If your home is equipped with awnings, lower them, or purchase approved storm panels. If these are not available, obtain strong plywood to cover your windows. If you cannot cover your windows, use a windowless room as a refuge.
  • Listen to county and state officials regarding evacuations and shelter locations.
  • Gather emergency supply items including water, flashlights, batteries, first-aid kit, extra medicine, non-perishable food, manual can opener, fire extinguisher, candles and matches, toilet articles and sanitary needs.

During the Storm

  • Remain inside. Listen to your radio for the all clear. Do not be misled by a lull. It may by the eye of the storm passing.
  • Use your telephone for emergencies only.
  • Conserve refrigeration. If you lose power, open the refrigerator only when needed.

After the Storm

  • Stay clear of downed power lines, trees and debris.
  • Listen to instructions from local officials.
  • Do not drive across flooded roadways.
  • Stay clear of moving water especially near rivers, streams and drainage systems.
  • Stay tuned to radio (or TV if available) for weather and news bulletins.