Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 6/2


The Utilities Board of the City of Foley Issues Public Notice on Sewage Spill:

(Foley, AL.) – On Thursday, June 2, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) from 4:15 p.m. to 6:19 p.m. An air valve failed on a reactor at the WWTP resulting in a discharge of partially treated wastewater over the weir of the reactor. Approximately 100,000 gallons of partially treated effluent passed through the WWTP and discharged to Wolf Creek through the permitted outfall.

A copy of the data submitted to the Alabama Department of Environmental Management for this event is attached for reference.

The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We urge residents to exercise caution using these associated bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding this SSO, please call us at (251) 943-5001.

2023-09-21 04:09