Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Wastewater Update


Heavy rainfall throughout the Riviera service territory inundated the wastewater collection and treatment system.  Riviera is currently processing wastewater at flowrate of 2 times the normal daily amount.  Several lift stations remain without power.  In an effort to limit SSO’s, Riviera is working 24 hours to reduce water levels in the lift stations.  Restoration of electric service will return the system to normal levels.  

2025-10-18 08:17