Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO on June 22


Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on June 22, 2017 around 2:45 p.m. and is ongoing. The SSO occurred at the Sludge Storage Basin at the WWTF. We estimate the discharge range to be 1,000 to 10,000 gallons being discharged into Wolf Creek. This SSO event is the result of increased hydraulic loading due to receiving approximately 9.5-inches of rain in a 48-hour period from Tropical Storm Cindy..
2025-10-18 04:08