Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO on June 21


Riviera Utilities experienced two Sanitary Sewer Overflows (SSO) on June 21, 2017. One SSO occurred at the WWTP (1000 Greentree Lane, Foley, AL) and lasted for 5-minutes (10:44 a.m. until 10:49 a.m.) and resulted in the discharge of approximately 2,000 gallons of partially treated sanitary sewer from Clarifier No. 1. The discharge passed through the UV disinfection system before discharging to Wolf Creek. The second SSO occurred at the Pebble Creek Lift Station at around 1:07 p.m. this afternoon and is ongoing. We estimate that the SSO discharge rate is approximately five (5) gallons per minute (gpm). At this rate, we estimate the total discharge will be between 1,000 and 10,000 gallons. These SSO events are the result of increased hydraulic loading due to receiving approximately 8.25-inches of rain in a 36-hour period as a result of the effects of Tropical Storm Cindy.
2024-04-27 12:14