Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO on Aug. 7

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on August 7, 2017 from 8:15 a.m. until approximately 10:30 a.m.The SSO occurred south of Hwy 98 and west of Pecan Street along Wolf Creek.At approximately 8:15 AM a ROW clearing contractor reported that they had hit an air release valve. The force of the impact sheared off the air release valve assembly from the 2-inch tap below the isolation valve. Sanitary sewer flow through the force main has been diverted and the SSO stopped and repairs are being made to the air release valve. The estimated total discharge of this SSO event was reported to ADEM on the attached SSO report as a range between 1,000 gallons and 10,000 gallons.