Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) event at 9:15 AM on Wednesday, September 5, 2018 at the Pebble Creek Lift Station and ended at 11:15AM. Pebble Creek Lift Station is located and the west end of Melbourne Court in the Pebble Creek Subdivision off South Hickory Street in Foley, Alabama. This SSO event is the result of the lift station being hydraulically overloaded as a result of approximately 7-inches of rain in 24-hours as part of Tropical Storm Gordon. The SSO flow rate was estimated at 20 gallons per minute for 2-hours for a total overflow of 2,400 gallons to Bon Secour River.
Connect Services
- Access our online Customer Service Portal 24 hours a day, 7 days a week.
- Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
- Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.
Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
Disconnect Services
Online, phone, mail, or stopping by the office.
We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.
Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
