Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 8/25


Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) August 25, 2020, on Underwood Road (CR24) just west of US 59 and just east of Abacus Drive. The SSO began at approximately 9:00 AM and ended at approximately 1:00 PM. This SSO occurred as a result of storm water inflow into the sanitary sewer system. We received approximately 1.7 inches of rain within a one hour period and over 2.6 inches total for this morning. This rain event caused localized flash flooding which inundated a lift station on Hwy 59 just south of CR24. The overflow of stormwater in to the lift station surcharged the gravity collection system and overflowed at the manhole at the lowest elevation. The SSO discharged to the adjacent stormwater ditch. The total volume of the SSO is estimated at 9,600 gallons.

2022-12-03 01:31