Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 2/25


On Friday, February 25, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1741 Versant Loop concerning a sanitary sewer overflow (SSO).

The overflow occurred as a result of a blockage of a gravity sewer main due to dirt, rocks, and debris in the sanitary sewer collection system. The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We are urging the public to use caution in this area.

  • This is a result of a blockage due to due to dirt, rocks, and debris in the sanitary sewer collection system gravity sewer main. Said debris entered through open sanitary sewer cleanouts in the area due to poor construction practices.
  • The SSO happened at a sanitary sewer manhole adjacent to the driveway at the referenced address and less than 50 gallons entered a nearby storm drain. The storm drain flows to an unnamed tributary that eventually reaches Sandy Creek.
  • Personnel observed the SSO at 3:00 pm, February 24, 2022.
  • The initial estimate of total sewage lost is approximately 100 gallons.
  • The SSO was stopped at 3:30 pm, February 24, 2022.
  • Crews found and cleared the blockage on nearby Russieau Drive, downstream of the referenced manhole and all flow returned to normal. Crews will return next week to thoroughly clean all gravity sewer main segments along Versant Loop and Russieau Drive.

The SSO area was cleaned and disinfected. However, we urge residents to exercise caution using these bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding the SSO, please call us at (251) 943-5001.

2024-12-07 08:55