Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 2/13


On Sunday, February 13, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1350 South McKenzie Street concerning a sanitary sewer overflow (SSO).

The overflow occurred as a result of a blockage of a gravity sewer main due to excessive grease. The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We are warning the public to avoid contact with the water around the drainage ditch adjacent to this location as well as downstream surface water bodies including Bon Secour River.

  • This is a result of a blockage due to excessive grease in the gravity sewer main.
  • The SSO happened at a sanitary sewer manhole adjacent to the driveway at the referenced address and entered a nearby storm drain.
  • Personnel observed the SSO at 5:20 pm and crews had mobilized to respond by 5:40 pm.
  • The initial estimate of total sewage lost is approximately 1,275 gallons.
  • The SSO was stopped at 6:45 pm, February 13, 2022.

The SSO area will be cleaned and disinfected. However, we urge residents to exercise caution using these bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding the SSO, please call us at (251) 943-5001.

2022-09-27 11:12