Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera Utilities Recognized for Exceptional Electric Reliability


Riviera Utilities has received national recognition for achieving exceptional electric reliability in
2018. The recognition comes from the American Public Power Association (APPA), a trade group
that represents more than 2,000 not-for-profit, community-owned electric utilities.

Riviera Utilities was presented a Certificate of Excellence in Reliability at the Alabama Municipal
Electric Authority (AMEA) Power Supply Conference President’s Awards Dinner on April 18 in
Point Clear.

APPA helps members track outage and restoration data through its subscription-based eReliability
Tracker service and then compares the data to national statistics tracked by the U.S. Energy
Information Administration for all types of electric utilities.

AMEA, the wholesale power provider for Riviera Utilities and 10 other public power utilities in
Alabama, began providing each Member utility free access to this software application several
years ago.

“This recognition helps demonstrate public power’s commitment to reliable electric service,”
said Michael Hyland, Senior Vice President of Engineering Services, APPA. “Community-owned
electric utilities have a strong track record of reliability.”
 

Riviera Utilities Recognized For Exceptional Electric Reliability
2024-04-20 10:33