Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

RIVIERA UTILITIES RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER


Riviera Utilities has earned the Reliable Public Power Provider (RP3)® Diamond designation, which is the highest designation level, from the American Public Power Association for providing reliable and safe electric service.

The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. Riviera Utilities joins more than 275 public power utilities nationwide that hold the RP3 designation.

“Receiving an RP3 designation is a great honor and demonstrates a utility’s commitment to implementing industry best practices in utility operations,” says Aaron Haderle, Chair of the Association’s RP3 Review Panel and Manager of Transmission and Distribution Operations at Kissimmee Utility Authority, Florida. “RP3 utilities are consistently looking to improve their workforce, system reliability, and safety to serve their communities better.”

“This is a great honor,” said Tom DeBell, General Manager of Riviera Utilities. “We take a lot of pride in the work we do to power our community. It’s nice to be recognized as among the ‘best of the best’ on a national level.”

The American Public Power Association has offered the RP3 designation for 15 years now. The Association is the voice of not-for-profit, community-owned utilities that power 49 million people in 2,000 towns and cities nationwide. The Association advocates and advises on electricity policy, technology, trends, training, and operations.

2024-03-29 11:38