Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Hurricane Sally 9/25


As of Wednesday (9/25/20 @ 9A), we have restored power to 97% of our customers this morning (we served 51,000). We have roughly 1,200 meters still without power. Riviera Utilities has more than 850 people supporting the restoration efforts, including roughly 600 in the field. Crews are working in every community within our service area and will remain present until power is fully restored.

2025-10-18 08:17