Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Hurricane Sally 9/22


As our restoration efforts continue we have restored power to roughly 42,000 and have about 9,000 left to go. We have had extensive damage to our system and we have replaced more than 211 utility poles and 115 transformers. This is historical damage to our system, and these numbers will continue to increase.

Our crews are working tirelessly to restore power to our communities. We live and work in the very communities we are trying to restore power to and we won’t stop until everyone is back on.  

2025-10-18 08:18