Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Hurricane Sally 9/20


Over the past 48 hours our crews restored service to 19.6k customers. We still have a lot of work, as 21.8k remain without power. As the main lines are energized, we often pick up large numbers of customers. Things slow a little bit when we are working on individual taps and services. The historic levels of downed trees is a hinderance, but we will keep pushing to restore service.

We understand this is difficult, and we’re doing everything we can to restore power as quickly and safely as possible.  Crews will continue their restoration efforts until all customers are restored. If you see lines that are on or near the ground please to do not go near them. If you have not already reported your outage, you can call 911 or 251-943-4999 in Foley and 251-625-4999 in Eastern Shore.  

Thanks to our customers for your patience, and thank you to all of our employees for all of your hard work during the storm!

 
2022-12-03 01:01