Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Cable Rate Change


Riviera Utilities will implement a cable rate increase of $13.75 beginning January 1, 2018. Riviera’s goal is to provide quality services to customers. Riviera’s rates reflect the costs required to provide the programming and services that customers expect. Rate increases are effective January 1, 2018 and are available at www.rivierautilities.com. Customers can also contact us at 943-5001. When does the cable rate increase become effective? All rates are effective January 1, 2018. How much is the increase? $13.75 Why are the rate increases necessary? The increase is due to the utility’s increasing basic cost of providing and maintaining the infrastructure and broadcast rights necessary for delivering quality programming to Riviera customers.
2024-04-23 05:52