Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Boil Water Notice


For the health and safety of our residents and out of an abundance of caution, Riviera Utilities has issued a BOIL WATER NOTICE to all Riviera Utilities customers on September 16, 2020 lasting until Friday, September 25. This is due to the excessive rain and loss of power from Hurricane Sally. After evaluating the areas potentially affected by the low water pressure, we have clarified the areas affected by the boil water notice to as follows:

Customers from:

County Road 20 to County Road 24

County Road 65 to Foley Beach Express

Near County Road 65

Boil Water Notice
2024-03-28 02:50