Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Alert: Unaffiliated bill payment service targeting Riviera Utilities Customers


PLEASE BE AWARE of the following! It has recently come to our attention that a company known as Doxo, Inc., which is NOT affiliated with Riviera Utilities, is using the Riviera Utilities' logo, contact information and reputation to market its online bill payment service to potential customers. We are not in partnership with Doxo, Inc. We have asked Doxo, Inc. to remove our logo and any reference to our company from their site. Furthermore, we do not require that customers use Doxo's services, or any other 3rd party services like Doxo, to pay utility bills. Riviera Utilities already offers secure online bill pay from our website. If you enjoy the convenience of online bill pay, please make sure you access the Riviera Utilities payment portal by clicking the "PAY MY BILL" link on the right side of our website. Visit our website at: www.rivierautilities.com At Riviera Utilities, our Customers and their security are of the upmost importance to us. We promise to continually look out for you and quickly relay important information. Please contact our office if you have any questions at 251-943-5001.
2024-03-28 09:38