Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Hurricane Sally Update 9/16


While still assessing the damage to its electrical system, RU crews are beginning to restore power to over 46,000 meters that are currently without power, due to Hurricane Sally.  The outages occurred throughout the night as Hurricane Sally made landfall. 
According to weather forecasts, Hurricane Sally made landfall as a Category 2 hurricane early Wednesday morning bringing with it high winds and extreme flooding throughout the region.  

We understand this is difficult, and we’re doing everything we can to restore power as quickly and safely as possible.  Crews will continue their restoration efforts as long as conditions are safe. If you see lines that are on or near the ground please call 911 or 251-943-4999 in Foley and 251-625-4999 in Eastern Shore.  

Thanks to our customers for your patience, and thank you to all of our employees for all of your hard work during the storm!

2020-09-19 10:24