Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Check it out: 2024 Hurricane Preparedness Guide


Hurricane Season on the Gulf Coast spans from June 1 to November 30 — a fairly active season for Lower Alabama with visiting family, tourism, and community growth. 

It is imperative that each of us take time to prepare our homes, businesses, and families for incoming severe weather. As another highly active storm season approaches, be intentional about sitting down with your family, co-workers, or friends to draft a plan, a shopping list, and organize your belongings to prevent any last-minute meltdowns.

View this guide as a springboard for making plans, setting intentions, and ensuring everyone is on the same page. Challenge yourself to plan ahead and stay aware.

View PDF Document

Check It Out: 2024 Hurricane Preparedness Guide
2024-06-22 02:49