Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera Utilities lifts Boil Water Notice


Foley, AL. — Effective immediately at 4:20 p.m. on Feb. 7, 2024, Riviera Utilities is lifting the Boil Water Notice for Elberta, Alabama. This decision comes after extensive testing and full compliance with ADEM regulations. Residents can now safely return to their regular water consumption habits. Food establishments should adhere to the Alabama Health Department's guidelines.

What should residents do now that the boil water notice has been lifted?

Residents are advised to flush their home plumbing systems by running cold water through all faucets for at least five minutes. Additionally, it's recommended to flush out all appliances connected to the water line, including refrigerators and dishwashers. 

Riviera Utilities is dedicated to ensuring the safety and welfare of residents throughout its service areas. We apologize for any inconvenience and appreciate your understanding.

 

Feb. 7, 2024

Contact: Lily Jackson, Communications Coordinator | Riviera Utilities

(o) 251-943-5001 | (c) 251-597-6916

ljackson@rivierautilities.com

2024-02-27 03:53