Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera Utilities Recognized as a Reliable Public Power Provider


Riviera Utilities has earned a Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric service. David Lynch, Assistant Director of Utility Operations at Marquette Board of Light and Power, Michigan and chair of the Association’s RP3 Review Panel, presented the designations on May 8 during the Association’s annual Engineering & Operations Technical Conference held in San Antonio, Texas. The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. Riviera Utilities joins more than 220 public power utilities nationwide that hold the RP3 designation. “Utilities that have earned an RP3 designation demonstrate public power’s emphasis on achieving leading practices and providing a high level of service to communities,” said Lynch. “We are proud to welcome all utilities earning this recognition for the first time and to those renewing their designations.” “We’re honored to be recognized as a Reliable Public Power Provider,” said Tom DeBell, general manager of Riviera Utilities. “Our employees work hard to provide reliable service, and the RP3 designation recognizes our commitment to serving the community.” The American Public Power Association has offered the RP3 designation for 12 years now. The Association is the voice of not-for-profit, community-owned utilities that power 49 million people in 2,000 towns and cities nationwide. The Association advocates and advises on electricity policy, technology, trends, training, and operations.
Riviera Utilities Recognized As A Reliable Public Power Provider
2023-01-26 07:34