Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Email Security Update


We ask customers to remain on high alert while we continue to undergo our cyber security investigation procedure.  Due to heightened security measures, we have made some temporary changes to our email policy.

  • We have deactivated the customer service email address.  
  • New service applications can be submitted by fax, phone or in person.  
    • Foley Fax:            251-970-4182
    • Daphne Fax:       251-626-5993
  • Please do not send any sensitive personal data via email correspondence.   
  • Should you have a customer service question, we welcome you to call us at 251-943-5001 Foley or 251-626-5000 Daphne during our 8:00 a.m. to 5:00 p.m. regular business hours to speak with one of our representatives.  

If you receive a suspicious email, please do not attempt to open the attachments, click on links, or forward the email.  
 
We appreciate your patience as we work through this issue.
 

 

2021-11-30 08:07