Connect or Disconnect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Bring Storm Prep to Your Neighborhood: Book a Preparedness Session Today


Got questions about severe storm prep? We've got answers — and we’re bringing them straight to your neighborhood. Riviera Utilities is now booking Severe Storm Preparedness Sessions for HOAs, neighborhood groups, community clubs, and civic organizations across our service area. These in-person sessions are designed to empower you and your neighbors with the knowledge you need before, during, and after a major storm.

Whether you're a longtime Gulf Coast resident or new to the area, storm season can bring up a lot of uncertainty. That’s where we come in. Our trained team members will walk your group through:

  • How the utility restoration process works — what happens behind the scenes when outages occur, and how we prioritize service restoration.

  • Best practices for staying safe before, during, and after a storm, including generator safety, supply kits, and evacuation planning.

  • What you can expect from Riviera Utilities — our commitment to communication, safety, and restoring service as quickly as possible.

We’ll tailor the conversation to your group, answer your questions, and leave you with the tools to face the season with confidence.

Ready to get started?
Fill out the request form at the link below, and we’ll be in touch to coordinate a date and time that works best for your community. It’s free, it’s informative, and it could make all the difference when the next storm comes our way.

Request a Preparedness Session Now

Because when it comes to storms, the best defense is preparation, and we're here to help you every step of the way.

Bring Storm Prep To Your Neighborhood: Book A Preparedness Session Today
2025-07-18 10:14