Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

SSO 1/18


(Foley, AL.) – On Wednesday, January 18, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO). A sanitary sewer manhole located inside an apartment development adjacent to the Crown Walk Lift Station overflowed. The cause of the SSO was found to be the referenced lift station was not operating. Upon inspection, the pump selector switch for the lift station was left in the “off” position after maintenance had been performed. Once corrected, the Crown Walk Lift station was thoroughly checked and tested and all appear to be operating properly and within the required parameters. 

A copy of the data submitted to the Alabama Department of Environmental Management for this event is attached for reference.

 

The Utilities Board of the City of Foley responds to overflows in a manner consistent with state and federal standards. We urge residents to exercise caution using these bodies of water for recreational purposes, thoroughly cook any fish or seafood caught in these areas, and thoroughly wash their hands after handling any fish or seafood from these areas.

If you have questions regarding this SSO, please call us at (251) 943-5001.

 

2023-01-26 09:04