Our bill printing vendor has made us aware of an issue affecting Riviera customers that receive their bill by mail. Due to a prolonged labor shortage, they have fallen behind in their printing department, causing delays when bills are being mailed. If you are a customer that receives their bill by mail, and you incur late fees due to your bill not arriving on time, please call customer service.
This bill printing issue does not affect our electronic bill pay customers, and all customers can still view their bill on the website. We apologize for any inconvenience this may have caused you. Rest assured, we are working with our billing service provider to correct this problem. Please feel free to call if you have a question or need assistance.