Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Paper Bills Delayed


Our bill printing vendor has made us aware of an issue affecting Riviera customers that receive their bill by mail. Due to a prolonged labor shortage, they have fallen behind in their printing department, causing delays when bills are being mailed. If you are a customer that receives their bill by mail, and you incur late fees due to your bill not arriving on time, please call customer service.  


This bill printing issue does not affect our electronic bill pay customers, and all customers can still view their bill on the website. We apologize for any inconvenience this may have caused you. Rest assured, we are working with our billing service provider to correct this problem.  Please feel free to call if you have a question or need assistance.    

 

2021-10-26 07:52