Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Hurricane Zeta


Riviera Utilities is monitoring and preparing for the potential impact of Hurricane Zeta. All utility employees are fully prepared, secured and on standby. Our offices will close at 3:30 p.m. on Wednesday, October 28.

"We are currently monitoring the activities of Hurricane Zeta," said Public Affairs manager Miles McDaniel. "We are working very closely with our state and local partners, as well as the National Weather Service and the National Hurricane Center, who have been providing us with updated hurricane models and forecasts around the clock. We are in constant communications with our emergency operations partners and are fully prepared to activate all utility departments when necessary. In the meantime, we will continue to promote and stress the importance of preparedness for Baldwin County citizens."

The following resources will help keep you updated:
Official utility online resources
Website www.rivierautilities.com > In the News & outage viewer map
Facebook @RivieraUtil or www.facebook.com/RivieraUtilities
Twitter www.twitter.com/RivieraUtil

2024-03-28 08:15