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Frequently Asked Questions

Q.What does a wastewater treatment plant do?
A.Treatment plants remove impurities contained in wastewater so that the treated wastewater can be safely returned to the environment. This same stabilization process occurs in nature to break down wastewater into its most basic components of carbon dioxide and water. Common methods of treatment include physical, biological and chemical treatment steps to stabilize the wastewater.

Q.Where does the water go once its treated?
A.Treated wastewater is returned to the environment by a number of different methods. Depending on the degree of treatment and local regulations, it may be absorbed into the soil, discharged directly into a surface waterway or reused by a method like spray irrigation. Riviera disposes of its tread water into Wolf Creek which ends up in Wolf Bay.

Q.Are wasterwater treatment systems really necessary? My grandparents never had to worry about them.
A.Your grandparents also had to worry a lot more about typhoid, cholera and other infectious diseases that are transmitted by unsanitary water. Wastewater treatment systems serve primarily to protect the health of the general population by insuring that water supplies remain clean. In today's world, people live a lot longer than they used to and higher population concentrations result in increased organic loading to the waterways from a variety of sources. Modern wastewater treatment systems contribute to a safer, cleaner environment by reducing this organic load and controlling the presence of bacteria and waterborne diseases.

Q.Who runs the wastewater treatment plant?
A.Highly trained, experienced, state-certified treatment plant operators employed by Riviera Utilities are on duty and call 24 hours a day, every day, to oversee treatment plant processes, and to react promptly to any unusual condition. Many controls of treatment processes are highly automated requiring a great deal of technical expertise. Other processes require manual controls which rely on the operatorís frequent physical presence to observe conditions and make adjustments. Weekends, holidays, and at the wee hours of the morning...operators are carefully monitoring every aspect of the facility.

Q.How reliable is the treatment facility?
A.Reliability at the Riviera Utilities Water Reclamation Facility is very high. The plant is staffed with operators who are able to respond to any situations that arise. Critical treatment processes are designed with redundant equipment, which means that if a mechanical or electrical component fails, a spare is waiting to take its place. Employees are on-call 24 hours a day in case of a failure that requires their immediate assistance. Employees aggressively care for the equipment to predict and prevent breakdowns, further adding to the reliability of the facility.

Q.How is the quality of the treated wastewater ensured?
A.Our on-site instrumentation provides information and records data on wastewater quality around the clock. Information is collected and stored automatically in a database for evaluation by our operational employees. Independent laboratories periodically verify quality.

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Riviera Utilities Main Office
413 East Laurel Ave.
Foley, Alabama 36535
251-943-5001
Hours: 8:00 AM to 5:00 PM
View Map and Directions
Electric, Water, Gas, Cable, an
Sewer Offices
Riviera Utilities Branch Office
700 Whispering Pines Road
Daphne, Alabama 36526
251-626-5000
Hours: 8:00 AM to 5:00 PM
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