Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Emergency Broadband Benefit Program


Riviera Utilities is happy to announce that we can now sign up customers for the Emergency Broadband Benefit Program (EBB). This is a temporary FCC Program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic. See below for more details and to apply today. 

  • Go to GetEmergencyBroadband.org to submit an application.
  • For RU Internet customers, once you have an application ID number, visit the newsroom section of our website (www.rivierautilitites.com), and download the RU EBB Application.
  • Once you have both applications completed, return the RU application, a copy of your EBB approval form and a copy of your drivers license to us at cs@rivierautilities.com.

Download application below. (View PDF document) 

View PDF Document

Emergency Broadband Benefit Program
2021-07-24 11:47