Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

COVID-19 Energy Credit


Riviera Utilities understands that COVID-19 has impacted many of our customers and we want to assure you that we’re here to help.

Riviera Utilities purchases energy through the Alabama Municipal Electric Authority (AMEA). In May, AMEA provided Riviera Utilities with a credit on Riviera’s energy consumption for the April 2020 billing period. Accordingly, Riviera’s Board of Directors authorized this entire credit to be passed through to the customers that accounted for the energy usage. This customer credit will be applied to the bills issued in June 2020, and will be identified as a line item on the bill as COVID-19 Energy Credit and distributed according to each account’s energy usage in April. Again, this credit will be applied to electric customer’s accounts automatically. No action is needed on your part.

Riviera Utilities remains committed to doing what it can to help its customers, employees, and the community during this unprecedented health crisis.

2020-07-13 04:19